Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Order Processing

All orders are processed within 1–3 business days after payment is received and verified.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:

* United States: 3–10 business days
* International orders: 7–21 business days

Delivery times are estimates only and may vary depending on carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Promotional offers for free shipping may be available from time to time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

MZ AURIX is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery or the expected delivery date.

We will work with the shipping carrier to resolve the issue.

International Shipping

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

MZ AURIX is not responsible for delays caused by customs clearance procedures.

Shipping Delays

While we strive to meet estimated delivery times, we are not responsible for shipping delays caused by:

* Weather conditions
* Carrier disruptions
* Customs processing
* Natural disasters
* High shipping volume periods

Contact Information

For shipping-related questions, please contact:

MZ AURIX
Email: supportmzaurix@gmail.com